A Global Transformation.
A Remarkable Result.
How Emphasys delivered enterprise architecture excellence and reduced Shiseido's sales order processing time by 69%.
Reduction in Sales Order Processing Time
FOCUS: First, One Connected and Unified Shiseido
Shiseido, one of the world's premier Japanese cosmetics companies, embarked on a five-year global transformation program known as FOCUS — an initiative to establish a single, unified global platform capable of standardising data, optimising processes, and implementing advanced analytics across every region it serves.
At the heart of FOCUS was the deployment of a single global instance of SAP S/4HANA, alongside best-in-class SAP solutions including IBP, Ariba, and SuccessFactors — executed from Tokyo and spanning six global regions servicing customers in over 120 countries.
Reduction in Sales Order Processing Time
Countries Served Globally
Global Regions Transformed
Global Transformation Program
What Emphasys Delivered
Enterprise Architecture Optimisation
Emphasys designed and optimised the enterprise architecture required to support a highly complex, high-transaction-volume global SAP program — ensuring every system component was fit for purpose and future-ready.
Global Systems Integration
Emphasys delivered precise, scalable integrations linking SAP and non-SAP systems across six regions — enabling clean, fast data flow and ensuring zero silos in a 120-country operating environment.
Technical Landscape Optimisation
Deep expertise in middleware, coding, sizing, and SAP BTP was applied to optimise the technical system landscape — ensuring seamless collaboration and smooth operations throughout the transformation.
François Keet
Vice President, Head of Global Business Transformation — Shiseido Co., Ltd.
Glynn Williams
Managing Director — Emphasys
A Remarkable Efficiency Gain
Sales Order Processing Time
A 69% reduction in sales order processing time — described by Shiseido's VP of Global Business Transformation as "a remarkable efficiency gain."
From Fragmented Systems
to Global Clarity
The FOCUS program transformed Shiseido from a company operating across disconnected regional systems into a single, unified global enterprise — with one instance of SAP S/4HANA serving 120+ countries and every business process aligned to a common standard.
Emphasys's architecture services were the foundation that made this possible — ensuring the enterprise architecture was optimised for scale, the integration layer was precise and resilient, and every system component was aligned to Shiseido's ambition to become a truly data-driven, globally connected organisation.
Global Systems Aligned
Single SAP S/4HANA instance across 6 regions
Process Efficiency Achieved
69% reduction in sales order processing time
Data-Driven Foundation
Advanced analytics across 120+ countries
The SAP Signavio & LeanIX Expert Partner
Emphasys is an SAP Gold Partner specialising in SAP transformation, systems architecture, business process management, and integration services. From process discovery to architecture governance, Emphasys brings clarity, control, and commercial impact to complex ERP environments.
With certified SAP architects and deep expertise in SAP LeanIX and SAP Signavio, Emphasys helps enterprise teams transition to S/4HANA faster, cleaner, and without blowing the budget.
SAP LeanIX
Enterprise architecture management, application portfolio transparency, technology risk and compliance, and roadmap planning — Emphasys is a named LeanIX Leader (Gartner Magic Quadrant 2024, 4th consecutive year).
SAP Signavio
Process discovery, mining, optimisation, and governance across the full Signavio suite — turning process chaos into clarity and delivering measurable efficiency gains at enterprise scale.
SAP S/4HANA
End-to-end implementation services built for speed, precision, and zero surprises — from blueprint to go-live, on time, on budget, and audit-ready.
Integration Services
Precise, scalable integrations linking SAP and non-SAP systems with clean, fast data flow — enabling smarter decisions and real-time visibility across the enterprise.
Start Your SAP Architecture Conversation
Emphasys helps enterprise teams achieve clarity, control, and commercial impact across complex SAP environments. Speak with a certified SAP architect today.